Thursday, March 18, 2010

How Do You Want to be Remembered?

In celebration of St. Patrick's Day, I decided to do a little research on the man who's inspired the color, the clover, and the corned beef. Legend has it that St. Patrick was responsible for driving all the snakes from Ireland. That's not a bad thing to have on your resume, that is, if your island had a problem with snakes (biologists don't think there ever were any snakes in Ireland).

This got me thinking about how I want to be remembered. I mean, there could be a lot of empty space on a grave stone between the year you're born and the year you die. It's hard to come up with a one-liner that summarizes your life. Should it be your main accomplishment, a favorite quote, your life motto, a mission statement, or maybe just a simple R.I.P?

Naturally, this flowed into my work environment. How do I want Redcort Software to be remembered? Maybe even more appropriate is how I want Redcort Software to be known in the time and attendance industry right now? I'd like Redcort Software to be known for our mission (what we've set out to do), our values (how we go about doing it), and our reputation (how others think our values support our mission).

Our Mission
We've made it our mission to develop, publish, and support time and attendance software that helps free businesses from the unproductive cycle of repetitive tasks and unavailable information. This means our time clock software incorporates features that make the lives of our customers easier. We've eliminated the time spent gathering and totaling timecards from manual punch clocks and hand written timesheets. Our Virtual TimeClock software greatly reduces payroll errors with automatic rounding rules and break deductions. That's why we added a powerful report writer, so you can quickly get your time clock data the way you need it for your accountant, management team, or payroll company.

Our Values
We value excellence. This means we're committed to working hard to produce and support time and attendance software products that exceed the expectations of our customers. That's why we've never outsourced product development or technical support overseas. We believe nobody can help, listen to, and anticipate the needs of our customers like we can.

We value our customers. This means we're committed to doing business the old fashioned way. You'll always talk to a live person during regular business hours. And if you leave a message after hours, we'll always call you back promptly the next business day. Our regular time clock software releases are a direct result of listening to our customers and what they need to simplify their payroll, manage their labor costs, track their employee attendance compliance, and organize their businesses.

We value each other. This means we're committed to recognizing the value in others by expressing appreciation, acceptance, and concern for those we come in contact with.

Our Reputation
Our customers are responsible for transforming Redcort Software into an industry leading time and attendance software publisher. We have the privilege of serving tens of thousands of time clock software users in over fifteen countries around the world. Just take a look at this small sample of Virtual TimeClock software users and what they're saying about our time clock software and our service.

I think all that could fill up the space on a corporate grave stone quite nicely. How do you want to be remembered? Unfortunately, snake exterminator is already taken.